A Better Scanning Experience for Patients and Technicians
Creating a more streamlined user interface for CT scanners to maximize image quality, and minimize radiation
Client
GE HEALTHCARE
PROGRESS
the challenge
Design a CT scanner console to improve tech’s workflow, image quality and patient experience.
the outcome
A console user interface that helps both junior and senior technicians improve efficiency without sacrificing safety and efficacy.
impact
Hospitals using the new scanners are getting technicians up and running in 24 hours.
Press
No items found.
Operating a CT scanner is a delicate balancing act: The tech has to get a clear image for accurate diagnosis while reducing the patient’s overall radiation exposure. There are a lot of variables, and every second counts.
GE Healthcare, one of the country’s largest manufacturers of CT scanners, hired IDEO to redesign the console user interface to optimize the tech’s workflow, the patient experience, and the image quality. The key challenge was accommodating both junior and senior tech experience when designing a single interface, balancing support, flexibility and control. The final design allows techs to see their entire workflow up front, is optimized for “glanceability,” and draws technicians’ attention to important information. Threshold limits ensure the radiation dose never exceeds the determined amount. Ultimately, the streamlined design enables the tech to feel confident and focus on the patient’s physical and emotional well-being.
With several new hospitals using the new GE CT scanner, the impact has been evident. Within 24 hours, techs are up and running on the machines. The vision for the future looks bright and clear.
White boxes indicate changes have been made manually from the protocol.
Operating a CT scanner is a delicate balancing act: The tech has to get a clear image for accurate diagnosis while reducing the patient’s overall radiation exposure. There are a lot of variables, and every second counts.
GE Healthcare, one of the country’s largest manufacturers of CT scanners, hired IDEO to redesign the console user interface to optimize the tech’s workflow, the patient experience, and the image quality. The key challenge was accommodating both junior and senior tech experience when designing a single interface, balancing support, flexibility and control. The final design allows techs to see their entire workflow up front, is optimized for “glanceability,” and draws technicians’ attention to important information. Threshold limits ensure the radiation dose never exceeds the determined amount. Ultimately, the streamlined design enables the tech to feel confident and focus on the patient’s physical and emotional well-being.
With several new hospitals using the new GE CT scanner, the impact has been evident. Within 24 hours, techs are up and running on the machines. The vision for the future looks bright and clear.
White boxes indicate changes have been made manually from the protocol.
No items found.
Overall, the experience was absolutely fantastic. GEHC not only delivered a world-class product with a tremendous success in the marketplace, but as an organization, we learned the principles of design thinking, establishing the foundations for a terrific roadmap of customer-centered innovations.
We use cookies to improve your browsing experience. And cake to boost morale on Fridays. You can configure your cookies settings here, which will be carried over to all IDEO.com subdomain websites. Find out more about our cookie policy at ideo.com/privacy
×
Strictly Necessary Cookies
Strictly Necessary Cookies
These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites.
Performance Cookies
Performance Cookies
These allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way our Sites work, for example, by ensuring that Users are finding what they are looking for easily.
Product Analytics / Tracking Cookies
Product Analytics / Tracking Cookies
Advertising / Data Sales Cookies
Advertising / Data Sales Cookies
These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Site more relevant to your interests, but also to ensure that we are aligning our Site in the best way with our target visitors. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here (or if located in the European Union click here). Please note you will continue to receive generic ads.
